CroppMetcalfe Blog

New Blog Series: Meet Your 5-Star Technician


Welcome to our new blog series–Meet Your 5-Star Technician!  You already know our 5-Star Technicians are some of the most knowledgeable and skilled techs in the Heating and Air Conditioning industry, but we thought it would be fun to get to know the person behind the uniform. Each week, we will ask a different technician a few questions about himself and life in the HVAC industry.

To kick things off, we spoke with one of our HVAC service technicians , John Buffington to find out a little bit more about how he began his career in the industry and why he’s stuck with it.  Take it away John!

1. Describe your job at CroppMetcalfe
“My job at CroppMetcalfe is to provide consumers with 5-Star Heating and Air Conditioning service and maintenance for better peace of mind.  My job includes everything from preventing common failures, fixing broken equipment, as well as providing customers with helpful advice to get the most out of their equipment.”

2. How long have you worked at CroppMetcalfe?
“I have enjoyed working at CroppMetcalfe for over two years.”

3. How did you get involved in the HVAC industry?
“During my sophomore year of high school, I needed to choose one more class to complete my schedule, so I decided to take an HVAC course.  I chose the HVAC class mainly because my grandfather had been in the industry for years.  After taking that first-year class, I just couldn’t turn down the second year class. Following my Junior year of high school, I was a helper at CroppMetcalfe and gained a lot of knowledgeable experience. Once I finished high school, I decided to take up a career in the HVAC industry.”

4. What is the most interesting thing that has happened to you since you’ve worked at CroppMetcalfe?
“There is never a dull day working for CroppMetcalfe, but the most interesting thing outside of the work place that has happened to me would have to be getting married this past summer.”

5. What advice do you have for someone who is thinking about beginning a career in the HVAC industry?
“I would advise them to do a ride-along with a technician to see if it is something they would be passionate about. If they like the work, then make sure to get the proper education and come join our high-demand industry!”

Thanks for letting us get to know you a little better, John! Be on the lookout for the next installment of Meet Your 5-Star Technician!